Uncomment the following section in the SERVER_INSTALL\PLATFORM\resources\warutil\fragment\ENOLiveCollaborationServer.web.xml.part fragment file.Change:
<!-- TomCat UTF-8 setting
<filter>
<filter-name>Set Character Encoding</filter-name>
<filter-class>com.matrixone.servlet.SetCharacterEncodingFilter</filter-class>
<init-param>
<param-name>encoding</param-name>
<param-value>UTF-8</param-value>
</init-param>
</filter>
-->
<!-- TomCat UTF-8 filter mapping
<filter-mapping>
<filter-name>Set Character Encoding</filter-name>
<url-pattern>/*</url-pattern>
</filter-mapping>
-->
to:
<!-- TomCat csWindows31J setting -->
<filter>
<filter-name>Set Character Encoding</filter-name>
<filter-class>com.matrixone.servlet.SetCharacterEncodingFilter</filter-class>
<init-param>
<param-name>encoding</param-name>
<param-value>csWindows31J</param-value>
</init-param>
</filter>
<!-- TomCat csWindows31J filter mapping -->
<filter-mapping>
<filter-name>Set Character Encoding</filter-name>
<url-pattern>/*</url-pattern>
</filter-mapping>
and add this JVM argument:
-Dfile.encoding=csWindows31J
For more information on modifying web.xml parameters, see Modifying J2EE Settings.