Deactivating Baseline Triggers for Collaboration and Approvals Apps

The solution for your installation can be either baseline behavior (the baseline people, organization, and content configuration and rules) or customer-specific environment (CSE) (advanced people, organization, and content configuration and rules). Baseline triggers are installed and activated for both solutions.

If you need to replace the baseline behavior on Collaboration and Approvals apps types (more precisely, all derived Route, Route Template, Issue, and Issue Category types), you might need to deactivate the baseline triggers.

In an MQL window, run these commands:

set context user creator password <password>;
demote bus "eService Trigger Program Parameters" "3DX_TypeIssueChangeOwnerCheck" "-";
demote bus "eService Trigger Program Parameters" "3DX_TypeRouteChangeOwnerCheck" "-";
demote bus "eService Trigger Program Parameters" "3DX_TypeRouteTemplateChangeOwnerCheck" "-";
demote bus "eService Trigger Program Parameters" "3DX_TypeIssueCategoryChangeOwnerCheck" "-";