Adding Object Types for Issue Relationships

You can add object types for issue relationships to report and resolve issues against these objects.

Objects that use the Issue relationship show in the "Reported Against" list; objects that use the "Resolved To" relationship show in the "Resolved By" list.

You must have Business Administrator access.

  1. Open the Run MQL window:
    1. From the compass, select Collaboration and Approvals.
    2. In the navigation pane, click Utilities > Run MQL.
    To run an MQL command, enter the command in the MQL Command box and click Run or press Enter.
  2. To set the context for the MQL session, run this command:

    set context user creator;

  3. Print the details of the Issue or Resolved To relationship:

    print relationship "Issue";
print relationship "Resolved To";

    Check the to list to verify that the type you want to add is not already defined.

  4. Add the required type:

    modify relationship "Issue" to add type <TYPENAME>;

    where <TYPENAME> is the symbolic name of the type you want to add.

    When creating an Issue or filling in the Resolved By in the app, the types added will be available for selection.

  5. If you want to access Issues in the context of the newly added types (for the Issue relationship only, not if you added a type to the Resolved To relationship), add the category to the menu tree for that type. The type must already have a tree menu defined. 

    modify menu type_<TYPENAME> add command ContextIssueListPage;