About FCS Routing

FCS routing is a way to manage FCS access for both local and remote users.

Remote users include users using the central FCS site, an FCS deployed at their site, or a central FCS site through a private network. To configure FCS routing, you must add an FCS route to the store or location in your environment.

A route includes an external FCS URL and an internal FCS URL. An internal URL is used for direct FCS access and an external URL is used for reverse-proxy FCS access. A reverse-proxy is a gateway for incoming network HTTP traffic. The FCSURLSolver, an MCS component, determines the appropriate URL to use for each FCS request depending on the user’s site and the store or location’s site.

  • If user's site and the store or location's site are the same, the internal URL is used.
  • If user's site and the store or location's site are different and there is no site-specific URL defined for that store or location, the external URL is used.

A site-specific FCS URL can be defined for a store or location, which gives all user's associated with that site access to the store or location through that URL. For more information, see Adding a Site Specific FCS URL.