3DSearch URL Cannot be Accessed

The connector provides this error message: 3DSearch URL cannot be accessed.

See Also
Connector Configuration

Condition

3DSearch URL is accessible, but the connector cannot confirm that the URL is to a valid connector.

Cause

  • The server hosting the 3DSearch service is not running.
  • The hostname or port number for 3DSearch is incorrect.
  • The wrong path is specified in the 3DSearch URL.

Solution

    1. Copy 3DSearch URL from “Show 3DEXPERIENCE URLs” action in app using the connector.
    2. Auto-configure the SCM Adapter from the app.
    3. Verify that the 3DSearch server is running.