Unable to Access Connector URL

The connector provides this error message: Unable to Access Connector URL.

See Also
Connector Configuration

Condition

The connector cannot access the specified connector URL.

Cause

  • The TomEE server hosting the connector is not running.
  • The connector configuration contains the incorrect hostname for the connector.
  • The connector configuration contains the wrong port number or the port specified does not support SSL.
  • The URL contains the wrong path to the connector. Typically the connector path will simply be "/3DSCM", however the admin can modify the name of the warfile deployed on the TomEE server. The path in this case would be the portion of the URL after the portnumber.

Solution

  1. Verify that the TomEE server hosting the connector is running. If the server is not running, start the server.
  2. Click Detect Connector URL to reset the value of the connector URL. Verify that this information is correct.