Adding and Removing Affected Items

You can add items that may be affected by a change to the change request (CR). CR members that do not have access to objects that are added as affected items cannot view those objects.

Required access role: At least Reader.

This task shows you how to:

Before you begin:
  1. From the Change Governance home page, open the required CR.
  2. Click the Affected Items tab.

Add an Affected Item

You can add affected items to the CR.

  1. From the Affected Items tab toolbar, click Add Existing Affected Items.
  2. Search for the required object.
  3. From the search results, select the required object and click OK.

The object is added as an affected item to the CR. In the Affected Items tab, you can double click the Reason for Change column and add information on why the change is required for this object.

Move Affected Item to Different Change Request

You can move an affected item to a different change request.

  1. Select an affected item and click Move to Change Request.
  2. From the search results, select a change request and click OK.

The affected item is moved to the selected change request.

Modify Affected Item Details

You can either modify the details of affected items consecutively or update the details for multiple affected items at the same time.

  1. Select the affected items for which you want to modify the details and click Mass Update.
  2. Select the required option to update the attributes for only the selected items or for all items.
  3. Select the check box corresponding to the attribute that you want to modify.
  4. Enter the new value for the attribute.
  5. Click OK.

The selected attribute is updated. In the Affected Items tab, you can also double click the Reason for Change column for an affected item and update it.

Remove an Affected Item

You can affected items that are added to the CR.

  1. Select one or more affected items that you want to remove from the CR.
  2. Click Remove.

The selected items are removed from the CR.

Assess Change on Affected Items

You can view objects related to affected items and identify if any of the objects are potential affected items.

  1. Select an affected item and click Change Assessment.
    The Relations widget opens.
  2. Open the object.
  3. Click to view the related objects.
  4. If any related object is a potential affected item, drag the object to the Affected Items tab in the Change Governance app.

The selected object is added as an affected item.

Add Affected Item to New Impact Analysis

You can automatically create an impact analysis and add affected items to it if the associated change request is of type detailed.

The Change Coordinator or change request assignees perform this action if the change request is in any state until the In Work state.

Select the required affected items and click > Orchestrate Impact Analysis.

An impact analysis is created in the same collaborative space and organization as the selected objects. If the selected objects are from different collaborative spaces or organizations, one impact analysis is created for each collaborative space and organization combination.

The affected items are added as analysis basics for the impact analysis. Only the affected items that you have the access privileges to view are added to the impact analysis.

Add Affected Item to Existing Impact Analysis

You can add an affected item to an impact analysis if the associated change request is of type detailed.

The Change Coordinator or change request assignees can add affected items to impact analysis objects that are associated with the same change request if the change request is in any state until the In Work state.

  1. Select an affected item and click > Add to Existing Impact Analysis.
  2. From the search results, select an impact analysis and click OK.

The affected item is added to the impact analysis.