You can create external change actions for change requests and
change orders from the "Change Actions" category in CR and CO. External Change
Action have a slightly different icon than a local change action. Any user with
either a Leader or Author role can create a change action. The change action
specifies a change that must be made to a model, product, program, project,
part, etc.
Note:
This function is available only if an external change management
system is integrated with
Change Management.
.