Average Turnaround Time by State over Problem Type

For each assignee, this chart displays the total number of issues (blue line) and the average time issues remain in each state (orange, purple, green, and pink bars). You can click any bar to refine on the corresponding assignee.

Business Objects Issues (data model class issue)
Values (or X-Axis and Y-Axis)
  • X-Axis: Problem type.
  • Y-Axis: Number of issues.
Sorting The results are sorted by problem type.
Limits There are no limits.
Colors
  • The total number of issues is blue.
  • The average time issues in each state are in orange, purple, green, and pink.
Available Views
  • Bar chart
  • Line chart
Interactions On this chart, you can:
  • Click to access the different options.
  • Click to add annotations the cart.
  • Click to modify the chart configuration.
  • Click to create an alert.
  • Click to see chart documentation.
  • Click to switch to fullscreen display.
  • Click to switch to table display.
Technical Details
  • Mashup feed (issues)
    • Facet issue_to_assigned_issue
      • aggregation active: AVG(active_duration/86400.0)
      • aggregation assign: AVG(assign_duration/86400.0)
      • aggregation review: AVG(review_duration/86400.0)
      • aggregation create: AVG(create_duration/86400.0)