Request Lifecycle

The lifecycle page graphically represents the four states of an audit request. Business rules control the flow of the request through the various lifecycle states.

From the action bar, click the Lifecycle section.

Note: A dark rectangle indicates the current state of the request in the business cycle, and the arrows show the normal flow of the lifecycle.

This page discusses:

New

This is the initial state of a request.

In Progress

This state indicates that the request work has started. You can manually promote a request to this state, or the system automatically promotes a request to the In Progress lifecycle state if a user creates a reply for the request.

Results Ready

This state indicates the replies for the request are complete.

Complete

This state marks the completion of the request.