Modifying Evaluation Details

After you perform the evaluation, you can update the information, inferences, and results of the evaluation. You can update information such as location, method code, result code, and conclusion code.

This task shows you how to:


Before you begin:
  • You must be a quality manager, regulatory user, or the complaint investigator who owns the product evaluation.
  • The evaluation must be in In Process or Review state.

Modify Evaluation Details from the Product Evaluations Page

Before you begin: You must be on the Product Evaluations page.
  1. From the Product Evaluations page toolbar, click Edit.
  2. Modify the following details.
    Column Name Description
    Severity Select a severity. You can select High, Low, Medium, or Urgent.
    Device Deficiency ConfirmedSelect Yes if problem with the device is confirmed. Otherwise, select No.
    Problem CorrectedSelect Yes if problem with the device is corrected. Otherwise, select No.
    Further Investigation RequiredSelect Yes if further investigation is required. Otherwise, select No.
    Completion DateClick and select the evaluation completion date. You can select today's date or a past date.
    Note: If you are a quality manager, you can modify only the Severity and Further Investigation Required fields.
  3. Click Done.
    The details of the evaluation are updated.

Modify Evaluation Details from the Product Evaluation Properties Page

You can modify the details of the evaluation such as

Before you begin: You must be on the Product Evaluation Properties page.
  1. From the Product Evaluation Properties page toolbar, click Edit.
  2. Modify the following details.
    Field Name Description
    Severity Select a severity. You can select Low, Medium, High, or Urgent.
    LocationType the name of the required location, or click and select a location from the Search Results page.
    Device Deficiency ConfirmedSelect Yes if problem with the device is confirmed. Otherwise, select No.
    MethodClick and select a method code from the Structure View page.
    ResultsClick and select a result code from the Structure View page.
    Conclusion CodeClick and select a conclusion code from the Structure View page.
    Remedial Action TakenDescribe the remedial actions taken to evaluate the event.
    Further Investigation RequiredSelect Yes if further investigation is required. Otherwise, select No.
    RationaleType the reason for completing the evaluation.
    Responsible InvestigatorType the name of the investigator, or click and select an investigator from the Search Results page.
    Completion DateClick and select the evaluation completion date. You can select today's date or a past date.
    Risk Analysis RequiredSelect Yes if risk analysis is required. Otherwise, select No.
    CommentsType the reason for selecting the risk analysis requirement.
    MalfunctionSelect Yes if the problem occurred due to reported item malfunction. Otherwise, select No.
    Packaging/LabelingSelect Yes if the problem occurred due to a packaging or labeling issue. Otherwise, select No.
    Use ErrorSelect Yes if the problem occurred due to wrong usage. Otherwise, select No.
    Recommended ActionsExplain the actions recommended.
    Summary DetailsType the summary of the evaluation.
    EvaluatorType the name of the external evaluator, if any.
    CAPA NumberType the CAPA number.
    Corrective Action Target DateClick and select the target date to implement the identified actions.
    Initial Corrective ActionsType corrective actions as recommended by the manufacturer
    Preliminary AnalysisType comments from preliminary analysis performed by the manufacturer
    Device Analysis ResultsType results of device analysis performed by the manufacturer
    Additional InformationType additional information from the evaluation
    Notes:
    • If you are a quality manager, you can modify only the Severity, Further Investigation Required, and Additional Information fields.
    • If you are a regulatory user, you can modify only the Recommended Actions and Additional Information fields.
  3. Click Done.
    The details of the evaluation are updated.