Index Properties

In this section, you can test the connection with the 3DSpace Index server.

Environment: On premises only

Note: This section is also visible on the cloud but it is not meaningful.

Click Test connection to validate the 3DSpace index configuration.

A dialog box with the following message appears.

Connection to Index Server succesful.
Index date: dd, mm, yyyy, h:mm:ss

Click OK.

If the following message is displayed during a search:

Successful connection but Ready for 3D Search is not available

Two reasons can explain this:

  • The root you are working on was not indexed. Check with your administrator that the indexer was run with the right parameters, and if the index is up to date.
  • The root was indexed but the geometry could not be retrieved from the vault. Ask your administrator to check if the data indexation was successful and that an IndexGeometry0 file does exist. If this is not the case, indexation must be restarted.