Inexplicable Errors Seen While Configuring an Experiment

Multiscale Experiment Creation issues errors unrelated to your current actions.

Condition

You see any of the following errors repeatedly while working in Multiscale Experiment Creation:

  • The layout could not be updated
  • The thumbnail could not be downloaded
  • The experiment could not be loaded because the system and the experiment are not synchronized

Cause

You are probably having asynchronous communications problems between the 3DEXPERIENCE web client and 3DEXPERIENCE server.

Solution

To work around these benign errors, use your web browser's refresh (reload page) command or choose Refresh from the Multiscale Experiment Creation dashboard app Menu . If the refresh does not work, create a new experiment.