Creating a New Community Request

Community members can easily send a request to create a community by filling a form.


Before you begin: The platform administrator must activate this command.
  1. Select either of the following:

    • In a 3DSwym standalone app, in the top bar, click Add > Community.
      Note: The 3DSwym widget choices below also apply to the 3DSwym standalone app.
    • In a 3DSwym widget, select the Communities tab, and in the left pane:
      • Click Create community.
      • Click Show All, and on the upper-right of the list of communities, click Create a Community.

    The Community creation request form box appears.
    Note: If the administrator allows employees to create communities, the Create a Community box box appears instead. You will be able to create, and customize your own community without getting an administrator's validation.
  2. In the Community Name field, type a comprehensive community name that fits the best the scope of your community. 50 characters max.
  3. In the Enterprise Visibility section, select one of the available visibility levels below:
    • Public: The community is available to everyone in the platform.
    • Private: Only the community name and description are available to everyone. Community members that you will add later on can access it. Any user can send a request to access the community.
    • Secret: The community name and description are available to community members only. The community Owner must send an invitation to a user so that he can access it.
  4. Click Next.
    The Community creation request 2/2 of the form appears.
  5. Required: In the Community Description field, type a short description of the purpose of the community.
  6. Required: In the Community Orientation section, either select one of the available community templates.
  7. Required: In the Expected Benefits field, type a description of what you consider is the added value of the community.
  8. Required: In the Primary Community Owner field, type the name of the user you want to set as the main owner of the community.
    Note: You can add yourself as owner of the community.
  9. Click Send.

A Thank you. We are going to analyze your request. confirmation message appears. The form is sent to the platform administrator who will:

  • accept: the community owner is sent a notification confirming the community creation.
  • decline: the community owner is sent a notification confirming that the community creation request has been declined.
  • send it back for review: you must provide an answer to the administrator that might imply changing the settings of the community.
The different answers provided to your community creation requests are available on the top-right of the My Communities section. Click the number to access the history of your requests. The available status are as follows:
  • Created: Your request has been accepted. Click the row to access the community.
  • Declined: Your request has been declined.
  • New updates: You must provide an answer to your administrator. Click the row to review your request.
  • Under Review: You have answered your administrator's question. Depending on your administrator's answer, this status may become Created, Declined, New Updates.