Troubleshooting

This section describes how to troubleshoot issues that you may encounter with 3DSearch installation.

3DSearch Issue for On Premises Deployments

In on-premises deployments, especially for Customer-Specific Environments (CSE), 3DSearch may not work with 3DSpace data.

Workaround:

  1. Edit your FedSearch source properties files.
    TomEE+ type Path

    Embedded TomEE+

    Linux: /linux_a64/code/tomee/webapps/federated/WEB-INF/classes/federated_config/sources/*.properties

    MS Windows: \win_b64\code\tomee\webapps\federated\WEB-INF\classes\federated_config\sources\*.properties

    External TomEE+

    Linux: /webapps/federated/WEB-INF/classes/federated_config/sources/*.properties

    MS Windows: \webapps\federated\WEB-INF\classes\federated_config\sources\*.properties
  2. Replace login.SecurityContext=computed by login.SecurityContext=preferred.
  3. Restart the Federated Tomcat server.