Troubleshooting the STEPPDMExport and STEPPDMImport Batch Process

You can troubleshoot the errors which occur during STEPPDMExport and STEPPDMImport batch process. The error codes and associated messages are visible in the 3DEXPERIENCE platform Gateway Administration Console and the html report.

For more information about generic batch error codes, see 3DEXPERIENCE Native Apps User's Guide: Other Services | Batches and Plug-in Methods | Running a Batch Directly from the Batch Monitor.

This page discusses:

Related to configuration or installation

Error Code DescriptionReasonSolution
201

Unable to find a mapping context associated to this X-PDM site ID.

The Engineering Adapter for X-PDM is not configured correctly as a coexistence context is not available with the same name as X-PDM site ID.

Contact your local administrator.

See, Identify The Exchange Channel.
206Required license (MUX) is not available.MUX license is not assigned to the user.

Contact your local support for the license.

2073DEXPERIENCE platform Server is not X-PDM enabled.The 3DEXPERIENCE platform server is not configured for X-PDM exchange, Adapter for X-PDM is not installed with Enable Engineering Exchanges. Install XPC product ( Enable Engineering Exchanges option).

Related to warnings

Following listed warning is a non-fatal issue which allow a successful exchange of metadata.

Error Code DescriptionReasonSolution
1000

Geometry conversion failure during import of one or more X-CAD representations. Import is successful with blank geometries created for the conversion failures.

The X-CAD data is corrupt or converter failed to handle the data. Check the report for information.

Contact DS or converter support.