Complaint Product Return Properties

This page displays the details of the return such as product serial and RMA numbers, return status, quantity, and shipping information.

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See Also
Creating a Return
Field Name Description
OwnerName of the owner of the return
OriginatorName of the person who created the return
Received DateDate when the product was received
Reported Against Item Name of the reported item to be returned.
RMA NumberRMA number of the reported item
Not Returned RationaleReason why product is not returned
QuantityQuantity of product returned
Unit of MeasureUnit of measure of the product quantity
Received Product Serial NumberSerial number of the reported item
Shipping CarrierShipping carrier by which product is returned
Receiver NameName of the person who received the reported item
Received DateDate on which the product was received
Received Product ConditionCondition of the returned product
DispositionAction taken after model is returned. Possible values are Return Not Received, Returned But Not Evaluated, and Return Evaluated.
Not Evaluated JustificationReason why returned the reported item was not investigated or evaluated
Custom Attributes Custom attributes that are connected with the type subtype of the CPR.