Configuring Notification Events for Audit Status and Reply

You can configure audit properties required to set up notification events for audit status and reply.

See Properties for Audit

  1. Create or open the text file for customized properties. For more information, see Editing Properties Using MQL.
  2. To define the subject and message body of the notification when a finding status attribute value is Open when it is promoted to the Closed state, follow these steps:
    1. Add or edit this line in the file used to import properties into a page object:

      Subject:

      LQIAudit.Mail.FindingStatePromotedToClosed.Subject= ${NAME} has been internally validated

      Message Body: 

      LQIAudit.Mail.FindingStatePromotedToClosed.MessageBody= ${NAME} has been internally validated. You can start analyzing the findings and can create reply to those. \n\nYou can use this link to go to ${NAME}:\n${URL}

    2. Set the value for this property depending on your business requirements.
  3. To define the subject and message body of the notification when a finding status attribute value is SSR when it is promoted to the Closed state, follow these steps:
    1. Add or edit this line in the file used to import properties into a page object:

      Subject:

      LQIAudit.Mail.FindingStatusSSRPromotedToClosed.Subject= ${NAME} has been internally validated and SSR

      Message Body: 

      LQIAudit.Mail.FindingStatusSSRPromotedToClosed.MessageBody= ${NAME} has been internally validated and SSR. \n\nYou can use this link to go to ${NAME}:\n${URL}

    2. Set the value for this property depending on your business requirements.
  4. To define the subject and message body of the notification when finding status attribute value is Settled when it is promoted to the Closed state, follow these steps:
    1. Add or edit this line in the file used to import properties into a page object:

      Subject:

      LQIAudit.Mail.FindingStatusAttributeChangedToSettled.Subject= ${NAME} has been internally validated and settled

      Message Body: 

      LQIAudit.Mail.FindingStatusAttributeChangedToSettled.MessageBody= ${NAME} has been internally validated and settled. \n\nYou can use this link to go to ${NAME}:\n${URL}

    2. Set the value for this property depending on your business requirements.
  5. To define the subject and message body of the notification when a finding status attribute value of last finding status is Settled when it is promoted to the Closed state, follow these steps:
    1. Add or edit this line in the file used to import properties into a page object:

      Subject:

      LQIAudit.Mail.LastFindingStatusAttributeChangedToSettled.Subject=All findings of the ${AUDITTYPE} ${AUDITNAME} have been settled

      Message Body: 

      LQIAudit.Mail.LastFindingStatusAttributeChangedToSettled.MessageBody=All findings of the ${AUDITTYPE} ${AUDITNAME} have been settled. \n\nYou can use this link to go to ${AUDITNAME}:\n${AUDITURL}

    2. Set the value for this property depending on your business requirements.
  6. To define the list of recipients whom are received the notification for the given attribute values of finding status when it is promoted to Closed state, follow these steps:
    1. Add or edit this line in the file used to import properties into a page object: 

      LQIAudit.Mail.AuitFindingStatusStatePromotedToComplete.Recipients

      For example,

      LQIAudit.Mail.AuitFindingStatusStatePromotedToComplete.Recipients=Open|All Auditees,SSR|All Auditees,Settled|All Auditees,LastSettled|Lead Auditor-All Auditees

    2. Set the value for this property depending on your business requirements.
  7. To configure the recipients for notification when an audit reply is promoted to the Complete state, follow these steps:
    1. Add or edit this line in the file used to import properties into a page object: 

      LQIAudit.Mail.AuitReplyStatePromotedToComplete.Recipients

    2. Set the value for this property depending on your business requirements.

      For example, LQIAudit.Mail.AuitReplyStatePromotedToComplete.Recipients=Audit Owner,Audit Finding Owner

  8. To define the subject and message body of the notification when an audit reply is promoted to the Complete state, follow these steps:
    1. Add or edit this line in the file used to import properties into a page object:

      Subject:

      LQIAudit.Mail.AuitReplyStatePromotedToComplete.Subject= ${NAME} has been internally validated and completed

      Message Body: 

      LQIAudit.Mail.AuitReplyStatePromotedToComplete.MessageBody= ${NAME} has been internally validated and promoted to Complete state. You can start analyzing the reply. \n\nYou can use this link to go to ${NAME}:\n${URL}

    2. Set the value for this property depending on your business requirements.
  9. When you are finished updating the text file with all properties that you want to modify, use the text file to modify the LQIAuditStringResources.properties page object. For more information, see Editing Properties Using MQL.