Environment Page

The Environment page describes the specific environment configuration in use when a defect was discovered. For software apps, the environment defines the computer environment is use when a defect was discovered. Your Business Administrator defines the environment characteristics appropriate for your model version development. These characteristics can vary dramatically from a software product to an appliance or to a semiconductor.

Required access roles:

  • App-specific: Defect Engineer
  • Baseline: Author or Reader

To access this page:

  1. Open the defect. See Defect Properties.
  2. In the navigation pane, click Environment.

The Environment page lists each environment characteristic and its value for the environment as defined for your company. Contact your Business Administrator if you need more details about the attributes used to define environments for your business.

For a defect reported against a software app, this page could list these details as shown in the following example:

Environment CharacteristicDescription
Application ServerThe web application server that is running the app.
BrowserThe browser in use by the end user.
Client OSThe operating system on the client computer (for client/server apps).
Database ServerThe database server with version number.
Installed ApplicationAny installed apps pertinent to defining the environment.
Server OSThe operating system on the server computer (for client/server apps).