Assigning a Defect Action

A defect action needs to be assigned to a person who is responsible for executing the actions defined (such as updating code) and the person responsible for testing the fix. You can also use this procedure to change the assignees.

Required access roles:

  • App-specific: Defect Engineer
  • Baseline: Author

Note: To promote a defect action to the Open state, it must have an action assignee (the person who fixes the issue). You can also assigned the quality assignee at this point. The quality assignee must be assigned to promote the defect action to the Test or Closed states. If not already assigned, you can assign a person as part of the promotion process. You can also change or add assignees to defect actions in any state prior to Test.

  1. Do one of the following:
    1. View the Properties page for the defect action. See Defect Action Properties.
    2. From the toolbar, select Actions > Assign .

    Or:

    From a list of defect actions, click for the defect action. See Defect Actions Page.

    The Assign panel opens.
  2. Click to search for and select an action assignee, then click Submit.
  3. Click to search for and select a quality assignee, then click Submit.
  4. Click Done.

The selected people are assigned as responsible for executing and testing the defect action fix.