Starting a New Conversation

You can start a conversation with up to 15 members of your platform.

Before you begin: See 3DSwym Roles to know more about your Create, Read, Update, and Delete rights while working with conversations.
  1. Select either of the following:

    • In a 3DSwym standalone app, in the top bar, click Add > Conversation.
      Note: The 3DSwym widget choice below also applies to the 3DSwym standalone app.
    • In a 3DSwym widget, select the Conversation tab, and in the left pane, click Start a new conversation or click someone under the Suggested Conversations section.
      Notes:
      • The Suggested Conversations gathers people with whom you have not had a conversation yet.
      • If you already have 16 or more conversations in the My Conversations section, the Suggested Conversations section is not displayed.

  2. Enter either the user's name or email.

    Note: The user's name can only be used with a user who has already validated the platform invitation. You can use an email only if:
    • The user has not validated the platform invitation yet.
    • The user has not been invited to the platform, and your administrator has activated external sharing.

  3. Optional: If you need to use an existing conversation with the same user(s), select either of the following:

    • In the Start a New Conversation dialog box select one in the Recent Conversation(s) section.
    • In the right pane, select Members, and click Start a new conversation.
    • In the upper-right, select Conversation Features > Start another Conversation.

    If you add a new user, you can set a new topic in the Set a topic for a new conversation field.

    You can also add new members to an existing conversation by doing either of the following in the right pane:

    • Select the Members section, and click Add People to Conversation,
    • On the right of the Members section, click , and Add Members.

    Note: When searching for new members to add, and if the conversation contains at least 3 members, those who already exist are not displayed in the suggestion list.

    Follow step 2 to search, and add new members.

    To remove a member, on the right of the Members section, click , and on the upper-right corner of the member, click Remove this user from the conversation.

    Note: Selecting an existing conversation may help you starting a new one with the same set of users and the same topic or create a new one with a different topic with the same or different set of users.

  4. Click Go.

    Tip: Hover over a user's profile anywhere, and click Start a new conversation.

The conversation is added to the My Conversations section in the left panel.

Note: Newer and more active conversations are displayed at the top of the list. For example, adding a new message or content, commenting or adding and removing members will move a conversation to the top.

You, or any member of the conversaion, can start adding messages, posts, media, and Wedos at the bottom of the timeline. Press Enter to validate your message.

Notes:
  • You can only edit yor own messages.
  • You can search for conversations and messages using:
    • conversations' and messages' title, or body content published by any member of the conversation.
    • members, using their login, exact email address, or their first or last name.
  • If a conversation contains 1 member adding new members to it starts a new conversation with the added members. If a conversation contains several members, you can add new members without creating a new conversation.
Important: If there is no activity within the conversation for 90 days, the conversation will be automatically removed. To disable the automatic removal regardless of whether there was any activity or not, select Community Features > Settings , and select the Automatic removal disabled option. Click Save to validate your selection.

You can change this option anytime.