Removing Members Through the User Details Dialog Box

You can easily remove members from a platform in the user details dialog box.


Before you begin: You must remove the granted roles first, including remaining granted roles that are linked to a Grant Roles Only platform.
Important:
  • If they have been used once, licenses are locked for thirty days, and their roles cannot be removed until that period of time is over. In this case, instead of fully removing a member, you can remove his platform access. See Removing Platform Access.
  • If your company has purchased access to one platform only, and you remove a member, any granted license which is not linked to a specific platform will be automatically released.
See Also
Pseudonymizing Members
  1. In the Members Control Center widget, click Details in the ID card of the member you want to remove.
    The member's details dialog box appears.
  2. In the More options tab, click Remove User.
  3. Click OK to confirm.

The member is removed from the platform and disappears from the Members tab. You can pseudonymize a removed user in the Manage Data Privacy tab available under the Legal tab of the Platform Management dashboard.

A user removal won’t be possible even after 30 days of activation in case other roles granted to this user are still locked.

Important: If you invite the same user again, he may not retrieve the rights granted by some apps.