Getting Help

If you have questions or need to resolve issues while you are using the 3DEXPERIENCE platform, there are a number of places where you can find help. You can consult the in-app user assistance and access different types of information, from basic to more detailed one, as you wish.

You can also access the default online user assistance portal on help.3ds.com or the user assistance portal you or your administrator installed on your systems. The user assistance portal is designed so that users of any Dassault Systèmes apps can access and search all guides from one location.


In this section:

Getting Help
Displaying the Coachmark
Displaying Tooltips and Long Help Messages
Getting Contextual Help
Using the User Assistance Panel
Accessing Tutorials
Accessing Installed User Assistance
Using the User Assistance
About the 3DEXPERIENCE Platform
Searching the User Assistance