Configure Email Alerts When Running Low on Tokens

By default, the Administration Console displays warnings on the UI and in the logs when you reach the maximum number of used tokens.

  • A first message when you reach 80% of tokens.
  • Another message when you reach 100% of tokens: max tokens limit reached, indexing will be soon disabled
    Important: You have a grace period of 15 days to index documents provided you do not exceed 20% more tokens.

You can also configure an email alert to get a notification when reaching a certain number of tokens in use, as described in the following procedure.

See Also
Understand Document Types and Tokens
View Your License Details
Get New License Tokens or Add New Features
View User Tokens
Troubleshoot Issues with Licenses
  1. In the Administration Console, go to Search > Reporting.
  2. In Notifications, select Enable.
  3. Select For license.
  4. In Token alerting threshold, specify the percentage of used license tokens that triggers an alert.
  5. Click Apply.