| Name | The auto-generated name. |
| Type | The issue type, used for classification. |
| Problem Category | Only shows if the Semiconductor Accelerator
for IP Management is installed. Why the issue was submitted. Can be any of
these:
- How Do I?
- Enhancement Request
- Other
- Problem Report
|
| Description | Details about the issue. |
| State | Does not show for Issues against DesignSync
files/folders. The current state of the issue in its lifecycle. |
| Lifecycle | Only shows if the Semiconductor Accelerator
for IP Management is installed. The states the issue must pass through to be resolved.
The current state shows in a darker color. |
| Last State Change | Date when the issue was
last promoted or demoted. |
| Owner | The owner of the issue. |
| Originator | The person who created the issue. |
| Originated Date | The date on which the issue
was created. |
| Subscribers | Only shows for Issues against
DesignSync files/folders. List of users who have subscribed to be notified
when the issue is modified, promoted or demoted, or the discussion is
appended. An asterisk (*) indicates the user is subscribed to some, but
not all, events for the issue. |
| Modified Date | The date on which the issue
was last modified. If not modified, this date is the same as the Originated
Date. |
| Waiting On | The person or department who must next respond to the issue. Values are
Unassigned, Analyst, Customer, or Engineering. |
| Escalation Required | Indicates whether the
issue requires upper management support for resolution. |
| Wait On Date | The date that the person listed
in the Waiting On field should have responded by. (That is, by not responding,
the person has held up the Issue since the date specified in this field.)
The date can be set to any prior date, but not earlier than the Issue's
originated date. |
| Estimated Start | The estimated date on which
the issue resolution will begin. |
| Estimated Finish | The estimated date on which
issue resolution will end. |
| Internal Priority | The relative importance of the issue within the host company. Possible values
are Unassigned, P0, P1, P2, P3. |
| Actual Start | The actual start date. |
| Actual Finish | The actual finish date when
the issue closed. |
| Priority | The relative
importance of the issue, set when the issue was created or modified. Possible values
are Low, Medium, High, Pre-assigned. |
| Resolution Date | Date when the issue is expected
to be resolved. |
| Resolution Recommendation | A recommendation
for how to resolve the issue. |
| Action Taken | A description of any action taken
to resolve the issue. |
| Resolution Statement | A description of the
actual resolution. |
| Steps to Reproduce | The procedure for reproducing
the problem causing the issue. |
| Category | Determines the issue classifications
for this issue. |
| Classification | Determines the Issue Manager
responsible. Based on Category and Classification, issue managers can
be assigned and notified automatically. |
| Reporting Organization | The company associated
with the issue. |
| Policy | The policy that governs the issue's
lifecycle. |
| Co-owners | People who are responsible for the
issue. |
| Problem Type | Possible default values are 3rd party, Defect, Not Determined, Ease of Use,
Functionality, Licensing, Installation, Mistake, Performance, Platform,
Training. |
| Responsible Organization | The organization
responsible for resolving the issue. Editable only by Analyst or Issue
Manager. |
| Discussions | Only shows for Issues against
DesignSync files/folders. Any discussion threads created regarding this
issue. Click Attachments to view any files attached
to the discussion. |