Modifying Assignee Role

You can change the role of assignee to approver. You can also change multiple assignees to approvers.

Before you begin:
  • The complaint, ESR, or inquiry must be in Create or In Process state.
  • You must be the Complaint Owner, Quality Manager , or Complaint Investigator.
  • You must be on the Assignees page.
See Also
Adding Assignees
  1. From the Assignees page toolbar, click Enable Edit.
  2. Modify the role for required assignees.
  3. Click Save.
    The updated roles are saved.
  4. Click Disable Edit to exit edit mode.