Getting Started: Configuring Channel

Define the first topic you want to follow with Channel.

  1. Open a Channel widget from the Compass.
  2. Optional: Pin the widget to a dashboard; otherwise, your configuration will be lost when you close the widget.
  3. In the Enter a keyword field, enter a keyword related to the topic you want to follow.

    Notes:
    • Keywords are not case-sensitive and accents are ignored.
    • Only the following special characters are accepted: &, @, %, ©, ®, $, ¥, ₡, £, €, ¢, ₩, ₭, ₮.
    • Any special character not mentioned in the list above is ignored, including * and !.

    When you have entered at least 3 characters, a list appears. It is composed of the following:
    Section Description
    T Contains a user-defined topic corresponding to the keyword you entered.
    ý Contains suggested topics related to the keyword you entered that are found in the app's ontology.
    Note: You cannot modify this ontology.
  4. Do either of the following:
    • Press Enter to select the T keyword.
    • From the list, select a topic.
      Note: You can only select one topic from this list.

Your Channel widget is configured. It displays the content found in the Industry Libraries that match with this topic in the form of articles. When new matching content is published, the widget automatically retrieves it and displays it for 30 days.

Note: You cannot make Channel check for new content manually. The Menu > Refresh command that is available from the widget header only refreshes the user interface of the widget; it does not make the widget crawl its sources for new content.

You can now: