Discussion Thread Page

A discussion thread includes the message that initiated the discussion and all replies to that message.

You can specify preferences for how this page displays. For more information, see Web App Preferences.

Required access roles: see Access to Messages.

To access this page:

  1. List all discussions (see Discussions Page) or the discussions for a specific item (see Discussions Page for an Object).
  2. From the Discussions list, click the Name of the discussion thread.

This topic describes:

This page discusses:

Columns

The thread can be displayed in flat or threaded mode:

  • Flat view shows all discussion messages in a single list in chronological order.
  • Threaded view shows replies indented beneath the original message, with each reply indented beneath the message it replied to.

    To expand or collapse the threaded view, click the arrow in front of the message bar.

To view the properties for the object being discussed, click the link in the subheading.

You can read all the messages in any discussion that you have been given access to. You can delete any discussion or message within a discussion as long as you posted it and it has no replies. You can only delete discussions or messages from the object's discussion list; you cannot delete items from the list of all discussions. If you originated the discussion, you can delete the entire discussion thread.

Filters

To change the view, select Flat or Threaded from the View list.

To sort the list by date, select Ascending or Descending from the Sort list. Ascending starts with the earliest date (showing the oldest messages first); Descending starts with the latest date (showing the newest messages first. When sorting in the threaded view, the sort is done for all messages at the same level within a thread.

To filter the list, select All, Public, or Private from the Show list.

Actions/Toolbar Commands

Action Description For More Information
Public Reply or Private Reply Replies to a message in the flat view. To reply to a message in the threaded view, click Public Reply or Private Reply beneath the message you want to reply to.

If you reply to a message within a discussion, the system automatically subscribes you to that discussion.

If you access apps from an external company, you will not see the Private Reply option.

You must have the Contributor access role to reply to a discussion.

 Replying to Messages in a Discussion
Subscribe Subscribes to the discussion. Click OK to confirm. Subscriptions
Attachments Views or adds attachments for a message. Attachments Page for a Discussion
Delete Deletes a reply, click OK to confirm. --