Closing an Equipment Service Request

If Equipment Service Request (ESR) process is completed, you can close the ESR. When you close an ESR, its state is set to Closed. After you close an ESR, a Quality Manager can reopen it.

Before you begin:
See Also
Reopening an Equipment Service Request
Converting Equipment Service Requests
  1. From the Equipment Service Request Power View page, in the Properties tab toolbar, select Actions > Close.

    You can also select the required ESR from the Equipment Service Requests List page and select Actions > Close

    The Close page appears.
  2. Type the reason for closing the ESR in the Comment box.
  3. Click Done.
    The ESR is closed.