Copying an Event

If you want to add events that are similar to an existing event, you can create copies of the existing event. After you copy the required event, you can insert the copy above or below any event in the list. The event along with its associated models is replicated. If you replicate a primary event, the original event retains the primary event status.

Before you begin:
  • You must be the complaint owner, event originator, or quality manager.
  • Ensure that the complaint is in Create or In Process state.
  • You must be on the Complaint Power View page.
See Also
Creating an Event
Modifying Events
  1. From the Complaint Power View page, in the Events tab toolbar, click Enable Edit.
  2. Select the required event.
  3. In the Events tab toolbar, select Edit > Copy.
  4. Select an event above or below which you want to insert the copied event.
  5. Perform any one of the following actions.
    • Select Edit > Paste Above.

      The copied event is inserted above the selected row.

    • Select Edit > Paste Below.

      The copied event is inserted below the selected row.

  6. Click Save.
    The changes are saved.
  7. Click Disable Edit to exit edit mode.