Managing Regulatory Request Types and Queues

Regulatory Request Administrators are responsible for defining regulatory request types and configuring regulatory request queues.

The stages in this procedure are as follows:

Define Request Types

Regulatory Request Administrators define the request types so they can be used to define request queues.

  1. Create a request type. See Creating a Regulatory Request Type.

    Request types could be to support translation, artwork, or publishing, or any other activity required to prepare everything that must go into the submission dossier.

  2. Define a reviewer questionnaire. Creating a Questionnaire.
  3. Promote the request type to the Active state. See 3DEXPERIENCE Basics: Lifecycle Page.

The regulatory request type can be added to configure regulatory request queues.

Define Request Queues

Regulatory Request Administrators define request queues used to manage which regulatory requests are displayed to which Market Registration users. For example, you can create arequest queue.

  1. Create a regulatory request queue. See Creating a Regulatory Request Queue.
  2. Define rules for the request queue. See Regulatory Request Queue Rules.
    1. Add countries. Only requests associated with the countries display in the queue. If you do not add any countries to the queue, then requests associated with any country or no country can show in this queue.
    2. Add request types. Only requests that specify this request type display in the queue.
    3. Add companies.
    Note: If a queue contains multiple countries (or request types or companies), a regulatory request only needs to be associated with one of those countries (or request types or companies) to be added to that queue.
  3. Add members to the request queue. See Members in a Regulatory Request Queue. You can only add people with the Regulatory Request Responder role.
  4. Promote the regulatory request queue to the Active state. See 3DEXPERIENCE Basics: Lifecycle Page.

The request queue can be used to manage regulatory requests.