Managing Email and Phone Notifications

You can unsubscribe from Potion widgets that send you emails or text messages with the Email, PushMail, or Phone Ingredient. You can also resubscribe to Potion widgets that send emails.

Note: You cannot unsubscribe from operational emails that Potion may send you, like faulty Potion emails for example.

This task shows you how to:

Unsubscribe from Email or Phone Notifications
Resubscribe to Email Notifications

Unsubscribe from Email or Phone Notifications

Unsubscribe from Email Notifications

You can unsubscribe from a Potion that sends you emails with the Email or PushMail Ingredient so it no longer does.

Before you begin: Have an email that was sent by the Potion you want to unsubscribe from in your mailbox.

Open an email that was sent by the Potion you want to unsubscribe from.
Scroll to the bottom of the email and click the If you would like to unsubscribe, please click here link.

Warning: If the email you received was sent to a mailing list you are a member of, clicking the link will unsubscribe the whole mailing list.

You are immediately unsubscribed from the Potion, meaning that the Potion will no longer send you emails, including PushMails.
Notes:
- Any Potion widgets you have not unsubscribed from can still send you emails, including PushMails.
- Your email address still appears on both the Potion's user interface and wizard. The user who has configured the Potion has no way to know that you have unsubscribed from it.
A confirmation page opens in your browser.
A confirmation email is sent to your email address.
Recommendation: Because this email contains the resubscription link, keep it in your records so you can resubscribe to this Potion in the future if you want to. The user who configured the Potion cannot resubscribe you.

Unsubscribe from Phone Notifications

You can unsubscribe from widgets that send you text messages with the Phone Ingredient so they no longer do.

Important: Unsubscribing from Phone notifications prevents all Potion widgets across the 3DEXPERIENCE platform from sending you text messages.

Using your phone, send STOP by text message to the phone number that appears in the text message sent by the Potion you want to unsubscribe from.

All Potion widgets across the 3DEXPERIENCE platform can no longer send you text messages. Any Potion widget configured after you have unsubscribed cannot send you text messages either.

Resubscribe to Email Notifications

You can resubscribe to a Potion you have unsubscribed from so it can send you emails again.

Before you begin: Have the confirmation email that you received when you unsubscribed.

Tip: The confirmation email's subject is Unsubscribe Successful.

Open the confirmation email that you received when you unsubscribed from the Potion.
From the email body, click the resubscription link.

Warning: If the email you received was sent to a mailing list you are a member of, clicking the link will resubscribe the whole mailing list.

You are immediately resubscribed to the Potion.
A confirmation page opens in your browser.

If you have deleted the confirmation email from your records, the user who configured the Potion cannot resubscribe you. He or she must create a new Potion.