Item Information

The Item Information List displays the list of products, physical products, and parts that are associated with the selected event.

To access this page:

For information about models associated with equipment service requests and inquiries, see Reported Item Information.

This topic describes:

This page discusses:

Columns


Column Name	Description
Name	Name of the event and reported item associated with the event. Click to view the details of the item. When you expand the event, the reported against items are listed, which are connected to the context event.
Batch/Lot Number	Batch number of the item.
Serial Number	Serial number of the item.
Device In Use	Yes: product item was in use when the problem occurred. No: product item was not in use when the problem occurred.
Part Number	Part number of the item.
Expiration Date	Expiration date of the item.
Quantity	Quantity of product item used when the problem occurred.
UOM	Unit of measure of the quantity.


Action	Description	For More Information
Enable Edit	Lets you modify the details of the item.	Modifying Reported Item Details